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Welcome to Feelgoodmatters!

Welcome to the Feel Good Matters Loyalty Programme Welcome to the Feel Good Matters Loyalty Programme

Welcome to the Feel Good Matters Loyalty Programme

SPEND £1=
EARN 1 FEEL GOOD
MERIT
REDEEM 20 FEEL GOOD
MERITS
=£1

SHOP, SHARE, CONNECT AND COLLECT: START EARNING YOUR FEEL GOOD MERITS TODAY WITH OUR LOYALTY REWARD SCHEME

For our most devoted customers, we’ve introduced our new loyalty programme to thank you for your commitment to our effective and authentic lifestyle products. Now every time you shop with us, you can earn FG Merits which can be exchanged for future discounts and savings. But spending alone isn’t the only way you’ll be rewarded for your support, as you can earn extra merits in simple ways such as referring friends to our site, so they can fall in love with Feel Good Matters, too.

WAYS TO EARN FEEL GOOD MERITS

SITE REWARDS

There are a number of rewards you can earn on Feelgoodmatters.com that are set up to say thank you for carrying out certain tasks.

  • 40 FEEL GOOD MERITS
    For registering an account
  • 15 FEEL GOOD MERITS
    For reviewing a product
  • 2 FEEL GOOD MERITS
    Tag a product
  • 2 FEEL GOOD MERITS
    Vote in a poll

REFER A FRIEND

We hope you have enjoyed the products and information on the site sufficiently to recommend Feel Good Matters to your friends and family. Refer Feel Good Matters to others to be instantly rewarded with Feel Good Merits. Everytime they purchase on site a merit will be added to your account. Simply go to “My Invitations” when you’re logged into your account, and enter their email address under the “Send Invitations” heading to receive...

  • 10 FEEL GOOD MERITS
    When your friend creates an account
  • 150 FEEL GOOD MERITS
    When your friend makes first purchase

SOCIAL REWARDS

Share information about products you have discovered and enjoyed using from our site by following, retweeting or liking us on Twitter or Facebook. You will receive.....

 

  • 5 FEEL GOOD Merits
    Follow us on Twitter
  • 5 FEEL GOOD MERITS
    Retweet a post on Twitter
  • 5 FEEL GOOD MERITS
    Like us on Facebook

HAPPY BIRTHDAY

Everyone loves a 'Birthday Surprise', and we are no different at Feel Good Matters. So if you fill iin your D.O.B details, we shall send you a special surprise on your big day.

  • ??SURPRISE?? FEEL GOOD MERITS
    A 'Happy Birthday' from us

MILESTONE REWARDS FOR OUR MOST LOYAL CUSTOMERS

We are sure you will love our products and service. For those of you that become our biggest fans, we have set up a number of mile stones that will reward you for your amazing loyalty. So whether you spend a certain amount, refer your best friends or make a number of orders, we will recognise this and say a big 'Thank You'.

  • 200 Feel Good Merits
    Make 5 orders
  • 250 FEEL GOOD MERITS
    Spend over £400
  • 300 FEEL GOOD MERITS
    Refer 5 friends who buy

BONUS FEEL GOOD MERITS

With our bonus scheme, you now have even more of an excuse to splash out and stock up on all your favourite Feel Good Matters treats, and even experiment with something new. The more you spend, the more bonus merits you’ll be rewarded.

You spend
£ 100
You receive
100
FEEL GOOD
Merits
+
50
Bonus FEEL
GOOD Merits
You spend
£ 175
You receive
175
FEEL GOOD
Merits
+
125
Bonus FEEL
GOOD Merits
You spend
£ 250
You receive
250
FEEL GOOD
Merits
+
250
Bonus FEEL
GOOD Merits

HOW TO REDEEM YOUR FEEL GOOD MERITS

Reedeeming your Feel Good Merits could not be easier. Just follow the steps below:

Login to your Account

Click on the 'Login' button on the menu. Once you have done this, you will see the number of Feel Good Merits you have earned from previous purchases, in the top right of your screen.

  • Step 1
  • Step 2
  • Step 3

FREQUENTLY ASKED QUESTIONS

How to Earn Bonus Feel Good Merits
There are several special bonuses for customers who spend over certain amounts. Not only will you receive your usual £1 = 1 Feel Good Merit, but also as a special thank you, you will be rewarded with additional Feel Good Merit for making such a large order.
How to Register an Account
Simply click on ‘Sign Up’ in the top right corner and fill in the relevant details.
How to review a product?
We love to hear your feedback about our products so we can strive to meet the requests of our loyal customers. To review a product simply click on 'Add Review' below the product name, share your thoughts and click ‘Submit’. Once approved by our customer service team you will then receive your points. Please note: We reserve the right to remove reviews at our own discretion if we feel they are derogatory, offensive or use foul language.
How to Sign up to our Newsletter?
To sign up to our newsletter and earn your points either click ‘Sign up to Newsletter’ when you create your account. If you have already created an account, sign in and under ‘My Account’ you will find ‘Newsletter Subscriptions’. Alternatively enter your email address in the 'Newsletter’ box at the bottom right of the page, or log in to your account and tick the 'sign up for newsletter' option. You can only earn these points once.
Referred Friend Joins
Go to the 'My Referrals’ section in your account. Simply invite the friends you wish to join by adding their email into the 'To' field along with a personalized message in the box below. Then click 'Send Invitation(s)'. When your referred friend creates an account with us you will be notified by email and receive the Feel Good Merits.
Referred Friend Buys
You will earn Feel Good Merits when the friend(s) you have invited places his/her first order on our website.

LOYALTY POINTS TERMS & CONDITIONS

ELIGIBILITY

Feel Good Matters reserves the right at its sole discretion to modify, suspend or cancel the Loyalty Programme, without notice for any conduct that we, in our sole discretion, believe is in violation of acceptable usage of our Loyalty Programme. We also reserve the right to revoke reward points if we feel the participant has tried to abuse the Loyalty Programme in any way.

PRIVACY

One of our top priorities is making sure that your personal information is safe. Please review our Privacy Policy. By participating in the programme, you are agreeing to Feel Good Matters collection and use of your personal information and acknowledge that you have read and accepted our privacy policy.

LIMITATION OF LIABILITY

By entering into our Loyalty Programme, participants release and hold Feel Good Matters, any affiliated companies and employees from any and all liability of any injuries, loss or damage of any kind arising from or in connection with this loyalty programme or acceptance or use of any points given. No responsibility is assumed for any computer, telephone, cable, network, satellite, electronic or Internet hardware or software malfunctions, failures, connections, availability or garbled or jumbled transmissions, or service provider / Internet / web site / use net accessibility or availability, traffic congestion, or unauthorised human intervention. Though the above causes are not exhaustive & changes to the same can or will be made at the sole discretion of Feel Good Matters as and when required without giving notice or any form of communication to Loyalty Programme members as individuals or groups.

ADDITIONAL LOYALTY DISCOUNT OFFERS

Customers will also be entitled to receive additional, exclusive point offerings and offers available only to the Loyalty Programme members! With every purchase the customer's status in the Loyalty Programme grows, increasing their pre-set loyalty discounts. Moreover this will also increase and improve their exclusive additional point offers.

REVIEW GUIDELINES

To ensure that your review meets our criteria all fields must be completed and an honest paragraph about the product itself must be included. We cannot accept duplicate reviews or derogatory reviews about our products, as these issues should be taken up directly with our Customer Service team. Once you have submitted your comments, we will assess the review and reward points to your account. Feel Good Merits will only be received if the review meets the criteria stated.

GENERAL CONDITIONS

Customers will be automatically entered into Feel Good Matters once they create an account and place their first order. Further, by accepting the loyalty points, each customer agrees to release and hold harmless Feel Good Matters, its licensees, affiliates, subsidiaries, merchant partners, advertising and promotion agencies and their respective directors, officers, employees, representatives and agents from any and all liability for any injuries, loss or damage of any kind to person, including death, and property, arising in whole or in part, directly or indirectly, from acceptance, use or misuse of the loyalty discounts or participation in any Loyalty Programme related activity. This Loyalty Programme is void where prohibited by law. Feel Good Matters reserves the right, at its sole discretion, to disqualify any individual it finds, in its sole discretion, to be tampering with the entry process or the operation of the Loyalty Programme; to be in violation of the Conditions of Use of the web site, to be acting in violation of the sites Policies and Procedures; or to be acting in a non-sportsmanlike or disruptive manner, or with intent to annoy, abuse, threaten or harass any other person. Any use of robotic, automatic, macro, programmed or like entry methods will void all such entries by such methods. In the event of a dispute as to entries submitted by multiple users having the same e-mail account, the authorized subscriber of the e-mail account used to enter the Loyalty programme the actual time of entry will be deemed to be the user and must comply with these rules. Authorised account subscriber is deemed to be the natural person who is assigned an e-mail address by an Internet access provider, on line service provider or other organisation, which is responsible for assigning e-mail, addresses or the domain associated with the submitted e-mail address. Feel Good Matters will prosecute any fraudulent activities to the full extent of the law.